Consulting of clients Organization of meeting Translation documents from english into Russian. Registration of incoming and outcoming correspondence Organization of the selection management Achievements : Organized Eurasian Mining and Geological Forum. Registration of representative office in Belarus.

Welcoming guests Check-in and check-out guests Consulting on the facilities of the Hotel Assisting in case of any inquiries Achievements : Happy faces of guests.

Ability of read customers • Greet clients the moment they step in the restaurant environment also as they walk out • Answer Phone calls from Clients and communicate with Customers • Ensure costumer satisfaction and an enjoyable experience • Provide updates on customer documentation • Build and maintain good relationship with customer • Help around with ideas to improve customer experience • Make recommendations to management based on customer’s need • Turn complaints into opportunities

Informing about the services of the bank Distribution of arriving visitors Registration of incoming and outcoming correspondence Organization of the selection management Achievements : Good experience in business communication.

"Envila" Women's institute, translator and interpreter.

Office management and HR management